FAQ
Please contact us if you have an infrequently asked question that isn't listed here.
Shipping & Delivery
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We ship from NYC within 10 business days. Please allow an additional 1 - 2 weeks for domestic shipping and 2 - 3 weeks for international shipping.
During global supply chain challenges and natural disasters shipping times may be longer than usual. -
Yes, shipments are insured for their full retail value.
Please reach out asap if you have an issue with your shipment so we can make it right.
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Not yet!
But if you see something you love from afar, please reach out to us for a custom shipping quote. -
We understand shipping for original art can be expensive, so if you live in NYC and would like to pick up your original painting, please reach out for details.
We do not offer pickup for art objects or art prints.
Returns & Refunds
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No, all items are final sale. Please review product descriptions and dimensions before purchasing and reach out if you have any questions.
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If you receive the wrong item or your item arrives damaged or is missing, please contact us asap so we can make it right.
Payments & Safety
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience here.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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We accept Visa, Mastercard, Discover, Paypal, Venmo, Google Pay, Apple Pay, and Shop Pay.
Because they charge merchants (us) higher rates than other credit card companies, we do not currently accept American Express.